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Instructor-Led Training

Addressing Sensitive Issues With Employees

Discretion is one of your core skills. You handle employees’ sensitive personal information daily, and maintaining their privacy is an ethical and legal priority. But some personnel issues go beyond ordinary, everyday interactions.

Whether you’re part of an HR team or you deal with your employees directly as a small business owner, talking about tricky, touchy or highly personal topics is never easy. Do you know how you would address an employee’s hygiene? Or what you should do if one employee accuses another of salacious behavior — can you monitor the accused employee to find out if it’s true? Or what if someone on your team is transitioning and wants to be known as they throughout the company going forward?

Balancing the organization’s needs with employees’ needs and rights is complicated. This LIVE, virtual course focuses on the laws at play, employees’ privacy rights and what you need to include in your policies and procedures to protect your company. You’ll discover tried-and-proven ways to address a number of sensitive topics with discretion, tact and professionalism. And you’ll learn how to support employees without jeopardizing your organization.

Course Outcomes

  • Learn how to discuss delicate topics tactfully
  • Review key laws at play, including FMLA, ADA, HIPAA and more
  • Protect your company by strengthening policies and procedures
  • Explore best practices for addressing several sensitive personnel issues
  • Find ways to support employees without jeopardizing your organization

Course Agenda

Instructor-Led Training

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