Critical and Strategic Problem Solving

Consider the common characteristics of critical thinkers and how to apply them to daily tasks and thought processes.

• Discuss the role of curiosity in critical thinking
• Recognize the difference between thinking and knowing
• Identify how assumptions, evidence and conclusions can be used to challenge current processes

The tools and techniques in this module will start conversations that lead to out-of-the-box thinking. 

• Discuss questions and statements that could help to propel an inquisitive discussion with a peer
• Identify the impact of assumptions, evidence and solutions on critical thinking
• Recognize the attributes of conventional thinkers and the critical thinkers

The discussions in this module encourage thinking outside of personal bias and challenging opinions, perceptions and beliefs.

• Discuss the role of autonomy in critical thinking
• Identify the characteristics of a critical thinker
• Seek advice from others to adjust your perspective on a challenge

Gather the research that supports the importance of engagement, diversity and inclusion in the workplace.

• Identify the unique qualities of diverse individuals in a group setting
• Discuss the link between inclusion and engagement
• Compile a list of skills and individuals that you can begin to include in your projects at work

Follow a 3-part process in approaching a problem in order to gain an opportunistic outlook and broaden your perspective.

• Recognize how personal values and attitudes impact problem solving and decision making
• Identify a process for analyzing problems and discovering the underlying opportunities
• Define the role of questioning in problem solving

Gain creative techniques to include in your next brainstorming session and learn how to create a  visual map to communicate and organize a variety of potential solutions.

• Discuss questions that need to be asked to identify root causes
• Identify possible solutions using brainstorming techniques
• Write solutions down using mind mapping tools

While openness is the central value of critical thinkers, seeing the big picture is consistent among all strategic thinkers.

• Recognize the skill set of strategic thinkers
• Discuss the importance of developing a big-picture perspective
• Discuss the role of mistakes in strategic thinking

Strategic thinkers are able to look at possibilities in relation to the organization as a whole and gain the buy-in they need to make informed, supported decisions.

• Recognize your own tendencies for fact-based decision making
• Discuss a method for evaluating and prioritizing solutions to make a decision
• Identify a process for gaining team consensus and making a decision

The exercises and discussions in this module will  unleash creative ideas for overcoming barriers to  innovative breakthroughs.

• Discuss strategies for releasing a flow of original ideas
• Recognize how to overcome barriers to strategic thinking
• Identify exercises for breaking free of thinking ruts