How to Manage Unacceptable Employee Behavior

Problem employees really don't have to stay that way. Management consultant and trainer Cassandra Washington has created a powerful yet practical guide for anyone who has to deal with the wide variety of unacceptable employee behaviors we find in our workplaces every day.

Her clear “how-to” approach helps you get to the core reasons underlying an employee’s behavior and then move through a logical progression of communication, documentation and action to get the results you need — even if that includes termination.