One Sheet
Business Professionalism and Etiquette Checklist

There are certain things people notice at work right away: How you communicate, how you show up, and how you handle everyday interactions.
Holding the door for someone. Giving credit when someone lends a hand. Responding promptly to a message. These details may seem small, but they shape your professional credibility, whether you’re trying to build it early in your career or reinforcing it later on.
Here’s what’s included:
- The actions, appearance and attitude that tell colleagues you’re reliable and professional
- Email, phone and virtual meeting etiquette that makes the best use of everyone’s time
- Communication musts for making strong first impressions and small talk
- Networking, dining, meeting, and introduction manners that build genuine connections
Think you’ve got basic manners down? Quiz yourself with our free interactive checklist of 115 things.