How to Successfully Manage Workplace Conflict: A Guide

Research shows that more than one-third of the workforce regularly experiences conflict in the workplace. But even if it’s a rare occurrence in your office, you still have to be prepared to address it when it does happen.

Conflict isn’t exclusive amongst co-workers; it can happen between manager and employee, or even between managers or leaders. So what causes conflict? And when it does happen, how can you address it? SkillPath offers this free downloadable resource on conflict management.

In it, you’ll find:

• How stress, lack of trust, and unclear expectations contribute to conflict.
• The impact conflict has an office function, and how it affects physical and mental health.
• Effective approaches to solving conflict, including how trust can be built and how personality clashes can be approached with diplomacy.
• Why conflict itself isn’t always a bad thing.

Click the download link to learn all this and more about managing and solving conflict in the workplace.