Management and Leadership Skills for First-Time Supervisors and Managers

Approved for HRCI, SHRM and NASBA credits

This intensive, two-day leadership and management workshop is designed for new supervisors eager to grow their management skills and achieve leadership success. This comprehensive training covers the proven management techniques and strategies you need to become a stronger, more confident and respected leader.

You’ll learn how to tackle key management challenges with ease, including how to establish credibility and authority fast, how to motivate employees to give 110%, how to handle attitude problems and rule-breakers, how to curb absenteeism and tardiness, how to give constructive feedback and how to conduct effective performance appraisals. Plus, you'll walk away with self-assessment tools, handy checklists, the Leadership Style Analysis and numerous other resources strengthen your supervisory skills.

Why risk your career by stumbling along, learning by trial and error? The skills and knowledge you need to succeed are only a two-day workshop away!

Course Outcomes

Explore leadership issues all new managers face
Discover and develop your personal leadership style
Maximize your impact on team performance
Communicate effectively as a leader
Transition smoothly from peer to supervisor
Delegate tasks effectively to get more done

Course Agenda

2 days

Accreditations:HRCI, SHRM and NASBA credits

In-Person Workshop

Print Agenda

Day 1

Session 1: Leadership Fundamentals and Issues All New Managers Face

Crucial differences between being the leader and being the “boss”
The challenges facing leadership today
How to acquire a supervisor’s mindset and image
Tips for avoiding the problems that come from supervising friends and former co-workers
The most common mistakes even seasoned supervisors make and how to avoid them
How to build on the leadership strengths you've identified and shore up your weaknesses

Session 2: Communication Techniques Every Manager Should Know

Tips for turning chronic complainers into satisfied employees
Tools for combating a variety of attitude problems
The best approach for dealing with argumentative and combative people
The secret to giving crystal clear directions that are understood the first time
Active listening techniques that ensure you’ll hear what’s really being said
Proven techniques for appearing calm and in control when you're feeling anything but
Pointers for speaking more powerfully and confidently in meetings

Day 2

Session 1: Managing Your Time, Priorities and Projects

Session 2: Building a Highly Motivated, High-Performance Team

Giving feedback and boosting the morale of your team — whether on-site or virtual
How to ignite enthusiasm and gain buy-in for accomplishing goals
Recognizing the crucial role you play in driving your team’s effectiveness
Proven morale-boosters for employees nearing burnout
Understanding the stages of team development
Helping new employees hit the ground running and succeed in their new role
Creative ideas for supervising and motivating remote employees
How to project confidence that inspires your team during times of change or transition
Turning around difficult employees and eliminating problem behaviors

The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

SkillPath is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.

SkillPath, the Graceland College Center for Professional Development and Lifelong Learning, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors on its website: www.nasbaregistry.org. SkillPath's Sponsor ID number is 146710. This course qualifies for 12.8 CPEs. Delivery Method: Group Live. Field of Study: Personal Development. Prerequisites: None. Program Level: Basic. Advanced Preparation: None.

Event Dates & Locations

Date	Time	Locationunfold_more	Distanceunfold_more	Price
Apr 24-25	9:00 AM-4:00 PM	St. Louis, MO	--	^$599
Apr 28-29	9:00 AM-4:00 PM	Boston, MA	--	^$599
Apr 29-30	9:00 AM-4:00 PM	Madison, WI	--	^$599
Apr 29-30	9:00 AM-4:00 PM	Tucson, AZ	--	^$599
Apr 30 - May 1	9:00 AM-4:00 PM	San Antonio, TX	--	^$599
Apr 30 - May 1	9:00 AM-4:00 PM	Salt Lake City, UT	--	^$599
May 1-2	9:00 AM-4:00 PM	Omaha, NE	--	^$599
May 1-2	9:00 AM-4:00 PM	Dallas, TX	--	^$599
May 5-6	9:00 AM-4:00 PM	Houston, TX	--	^$599
May 6-7	9:00 AM-4:00 PM	Tampa, FL	--	^$599
May 7-8	9:00 AM-4:00 PM	Anaheim, CA	--	^$599
May 7-8	9:00 AM-4:00 PM	Phoenix, AZ	--	^$599
May 7-8	9:00 AM-4:00 PM	Charlotte, NC	--	^$599
May 7-8	9:00 AM-4:00 PM	Cincinnati, OH	--	^$599
May 7-8	9:00 AM-4:00 PM	Tacoma, WA	--	^$599
May 13-14	9:00 AM-4:00 PM	Buffalo, NY	--	^$599
May 13-14	9:00 AM-4:00 PM	Sacramento, CA	--	^$599
May 13-14	9:00 AM-4:00 PM	San Jose, CA	--	^$599
May 14-15	9:00 AM-4:00 PM	Atlanta, GA	--	^$599
May 14-15	9:00 AM-4:00 PM	Ft. Wayne, IN	--	^$599