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Business professionals having an emotional conversation in an office setting.
Live Virtual Workshop
3 hrs

Staying Calm & Confident in High-Stress Conversations

Heated meetings, difficult negotiations, angry confrontations…emotional, high-stress conversations are bound to happen in almost every workplace. While you can’t avoid these occasional intense exchanges, you CAN prepare yourself to manage them as effectively as possible.

This LIVE, virtual course equips you with the strategies and tools you need to handle the most stressful situations without blowing your cool. Discover new ways to remain calm even when the stakes are high, how to recognize your own triggers so you can bypass emotional reactions and focus on solutions instead, how to navigate even the most potentially turbulent situations with confidence — and how to repair the damage if you lose your composure.

Course Outcomes

  • Understand what causes emotional reactions
  • Recognize emotional triggers in yourself and others
  • Know the best ways to approach difficult discussions
  • Describe what to do when a conversation turns into heated exchange
  • Learn how to sidestep stress by creating a shared understanding
  • Discuss damage control and how to move forward after an intense interaction

4.5out of 5

(1,000+)

1,000+

people have taken this course

98%

found this course to be helpful in their workplace

Course Agenda

3 hrs
Live Virtual Workshop

Event Dates & Locations

DateTimePriceAction
December 193:00 PM-6:00 PM UTC$149
December 197:00 PM-10:00 PM UTC$149
January 103:00 PM-6:00 PM UTC$149
January 107:00 PM-10:00 PM UTC$149
January 233:00 PM-6:00 PM UTC$149
January 237:00 PM-10:00 PM UTC$149

Live Virtual Workshop

Course Dates & Times
Schedule a private group trainingLearn More

Save when you enroll multiple attendees!

Just $139 per person when you enroll 4+ learners

Included in
SkillPath Unlimited+Live

$ per year

  • Access this course and 6000+ other live virtual workshop sessions(includes live virtual events priced $399 or less)
  • 500+ webinars broadcast daily
  • 2,000+ on-demand resources
  • And so much more!

Participant Takeaways

Very informative course. Gave great pointers on how to handle different high stressed situations in the workplace.

5

Janice B.

Great course! Learned things I can apply both in my professional and personal life.

5

Genevieve G.

Really enjoyed this.

5

Cindy J.

This training was one of the best I have received from SkillPath.

5

Sherrie K.

The facilitator was very well engaged and was able to quickly pick up on my personality and skill sets. It was a pleasant interaction and very much appreciated.

5

Cyndi S.

FAQs

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