Communicating Through Email: Top 10 Dos & Don’ts

Experts say that your ability to write effective emails at work can influence your entire career path. But if you’re like most professionals, you’ve never been formally taught the rules for writing effective business emails — the kind people actually read, understand and take action on.

This quick, online webinar can help you develop stronger email communication skills for the workplace. Join us for an hour and see how your emails measure up. Make sure you’re following today’s best practices for sending clear, concise, error-free messages — from avoiding inappropriate content to proper formatting, timing and more.

Register today and ensure your emails are mistake-free — and that they get your message across clearly and professionally.

Course Outcomes

Best subject lines for business emails
Using all caps, slang, abbreviations or emojis — and when NOT to
Eliminating unnecessary words that may confuse your message
How long is too long for an email?
Don’t be tone deaf! Make sure your reader interprets your tone correctly
The essential checklist you need to review before you hit SEND

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FAQs

How does a webinar work?

One or two days before the scheduled broadcast date of the webinar, you’ll receive an email with a link and a unique registration ID you’ll use to connect to the training. It will also include an additional link to the course materials along with any additional instructions you’ll need.

About 15 minutes before the scheduled start of your webinar, you’ll be able to log on from your computer, laptop, tablet or smartphone to join the event. Your unique registration ID may only be used once.

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What is a digital download?

A digital download is a recording of the webinar that you can purchase and access later at your convenience. It’s a great choice if you want to review the material later or can’t make the event date. For the best deal, our "Bundle & Save" option includes both the scheduled webinar and the digital download, combining a focused, real-time learning experience with a valuable resource for future reference. The digital download is delivered following the webinar event date.

What happens if I register, and then something comes up and I have to cancel?

We understand that from time to time things happen that you can’t avoid, and you might need to cancel your registration. Here is our cancellation policy:

If you need to cancel your registration, please do so at least five business days before the event. If you cancel fewer than five business days before the event, we’ll credit your account for a future webinar. Refer to the confirmation number received upon registration and contact our customer service representatives at 1-800-873-7545.

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