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Scheduled Webinar
•
1 hr
Engaging Your Active Listening Skills
Sometimes when people say they're good listeners, what they really mean to say is that they're careful never to interrupt others. But good listening is more than just politely waiting your turn to speak. It's listening with intent or actively listening.
Most of us have heard of active listening, but few have learned how to actually put it into practice. Even though it may not come naturally, it’s a highly valuable communication skill — one that can improve your job performance, your workplace relationships and ultimately, your career. Find out how to make active listening work for you when you enroll in this insightful, one-hour webinar.
Course Outcomes
- Active vs. passive listening and when to use each
- Identify patterns and triggers that block active listening
- Visual and auditory cues that warrant your attention
- Internal and external distractions — tips for filtering things out
- Recognizing your personality strengths to help overcome listening challenges
- Asking good follow-up questions — critical steps and strategies
- Modeling good listening skills to improve rapport and communication
Scheduled Webinar
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