What You Learned in Kindergarten … Still Helps Create Strong Work Relationships
Brenda R. Smyth, Supervisor of Content Creation
When work relationships are positive and cohesive, we’re happier and more productive. Building and maintaining positive relationships with colleagues begins with open communication. From email to face-to-face, the stronger you communicate with those around you, the better your relationships will be.
Zero in on the following interpersonal skills to ensure your interactions are leading to good work relationships:
1. Avoid bragging
Let your work and achievements speak for themselves
Quietly point out to the boss what you have contributed and achieved beyond the call of duty
2. Give others a chance
Learn to get along and work with people who appear not to like you or whom you may not like
Get to know and understand colleagues individually; don’t base a relationship on what another person might have said.
Develop a unique, personal and diplomatic working relationship with everyone
3. Don’t hold grudges
When angry over an issue, admit it and then take corrective measures to resolve the problem
Once the problem is resolved, let the anger go and move on
4. Be the peacemaker
Accept all co-workers and new employees
Be a negotiator when others are in conflict. Note: This may make you vulnerable to attacks from those who thrive on negativism.
5. Use sportsmanlike conduct
Discuss rather than argue
When you’re upset, explain firmly but calmly what upset you and why
Share information
6. Listen without interrupting
Hear your co-worker out, especially when the topic is important to him or her
Acknowledge a colleague’s point of view, even if you disagree
7. Reciprocate
Offer a favor when you have expertise to share
When offering favors, look for opportunities where you truly have value to add
8. Show appreciation
Compliment the work of everyone around you, at every level
Talk positively about the people you work with
Write thank-you notes to people at any level
Developing strong work relationships doesn’t happen by accident. Make a conscious effort to be the kind of colleague you would like to work with—even with those few difficult personalities around you. It’ll help you feel more satisfied with your job in the short term … and help move your career forward.
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Brenda R. Smyth
Supervisor of Content Creation
Brenda Smyth is supervisor of content creation at SkillPath. Drawing from 20-plus years of business and management experience, her writings have appeared on Forbes.com, Entrepreneur.com and Training Industry Magazine.