Today's customers are more demanding than ever, taking difficult behavior to an all-time high. Intensified emotions and increased online interactions demand a new approach to customer service.
This LIVE, virtual training provides the tools that customer service professionals need to confidently handle today’s challenging customers. With empathy, updated communication strategies and a service-first approach, they’ll learn how to exceed customer expectations and win over even the most difficult customers every time.
Course Agenda
Event Dates & Locations
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Live Virtual Workshop
Save when you enroll multiple attendees!
Just $119 per person when you enroll 4+ learners
Included in
SkillPath Unlimited+Live
$ per year
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